Companies with Recent Human Factors & User-Experience Contract Awards
To ensure systems and deliverables are optimized for their users, the federal government is seeking human factors, user experience (UX)/user interface (UI), usability, human-centered design (HCD), and human systems integration services from private sector partners. As such, AlphaBrook is highlighting the small and otherwise socioeconomically disadvantaged businesses that have recently secured contracts involving such services within agencies including HHS, VA, DOT, and more.
Agile Six Technologies (Agile Six) – Agile Six is at the forefront of SDVOSB businesses providing user-centered services to government. As recently as April 2023, this firm received a $20M award from HHS Centers for Medicare and Medicaid Services (CMS) to provide HCD for its Quality Payment Program (QPP). This agency was clearly impressed by the firm’s human-centered application building, human-centered application scaling, HCD, UX/UI, and human factors engineering capabilities. As other federal actors follow suit, a firm seeking to emerge in this federal contracting field would do well to consider Agile Six in any teaming arrangements for future opportunities.
Visionary Consulting Partners – Visionary Consulting Partners, an SDVOSB, was awarded a Human Factors Engineering support contract by VA worth $3.1M within August 2023, establishing the recency with which government has identified this firm to be a valuable partner for such work. This comes as no surprise with the firm’s impressive repertoire of ergonomics, user need identification, human-centered systems design, and human factors engineering capabilities. As this vendor continues to pave its way into the HCD sector of contracting, we recommend keeping track of their next moves as they are sure to amaze.
DSoft Technology – This SDVOSB firm possesses a unique litany of offerings including human factors engineering, human-systems applications, cognitive walk-throughs, operator workload, meta-analysis, and Human-in-The-Loop (HITL) modeling and simulation. Taking note of such capabilities, DOT Federal Aviation Administration (FAA) awarded DSoft Technology a $5.9M effort in October 2023 that centers around providing scientific, technical, and engineering expertise in the area of human factors research and human-centered system development. Provided this win, collaborating with DSoft Technology would be a strategic partnership to guarantee success in upcoming competitions.
iTech AG – iTech AG, which is making good use of its 8(a) certification, recently outbid the competition for a $3.4M contract involving UX design by HHS CMS. This effort allows iTech AG the opportunity to boast its UI/UX design, application design, user flows, usability testing, user-centered design (UCD), and graphics and iconography capabilities within the federal sphere. As such, iTech AG is another small business that is a preferred choice for human factors services not only within HHS but for agencies across government hoping to procure similar work.
Research and Engineering Development (RED-INC) – This small business has achieved a significant feat in providing human systems engineering support to government, having been awarded one such contract by Navy within May 2023 with a ceiling value of $7M. Setting it apart from other bidders, RED-INC offers key human systems integration, user-focused system design, human engineering, workstation layout, workplace evaluation, and workload and performance measures services that position it well in this competition. This promising firm will only continue to make significant advancements in this field across government, so be sure to keep tabs on its next move.
Ben Allegretti Consulting (BAC) – As an SDVOSB, BAC is well positioned to support federal agencies with its ability to provide human factors, UX/UI, workflow analysis and process reengineering, use-related risk analysis, sociotechnical systems, human perception, cognitive workload, ergonomics assessment, and workspace design services. Wowing VA with such capabilities, BAC was awarded a $3.5M Human Factors Engineering support contract in June 2023. With this recent win under their belt, it is crucial to stay updated on this company’s upcoming achievements.
Bering Straits Native Corporation (BSNC) – BSNC is an ANC with numerous subsidiaries that are classified as various socioeconomically disadvantaged businesses. The company was thus deemed the sole 8(a) vendor capable of providing critical human performance optimization services by USAF in July 2023, having been awarded a $15.4M contract supporting such work. With its aligned human factors, human performance, and engineering support services, BSNC is a firm to keep an eye on in future user-oriented contracts within the federal government.
Ripple Effect – Having been awarded a $4M HDC Illustration Services contract by HHS CMS in September 2023, this WOSB has made a name for itself within the human factors sphere. It is no wonder that the agency deemed this firm the most capable of providing such services given its repertoire to include usability testing, user design, interview facilitation, and focus group design. Provided this insight, it would behoove firms seeking to win similar contracts to make note of this company for a prospective teaming arrangement.
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